Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Ben G
Very helpful, friendly and professional team. Thanks to all members of Avenue Cars for their good work! Cameron is an absolute legend.
Rob Clift
Outstanding experience. Popped in 3 weeks ago today (a Saturday) looking for something smaller than my Berlingo to encourage my wife to get back into driving (not driven since our Covid lockdown). Discussed with Cameron when I wanted, high driving position, real hand brake (not electric), normal, simple knobs and switches (not through a tablet in dashboard, etc). He called me a couple of days later, suggesting a Yeti, perfect I thought, so Avenue tried to find me one. Returned today to see what they found, before it gets advertised. NO need to advertise it, Im having it, a fair price for my PX (not my Berlingo!), deposit paid today, to be collected next week after safety checks etc. completed. An outstanding experience, in 58 years of driving I have never before asked a garage to find me my next car, from this experience Ill do it again, with Avenue Cars of Gloucester.
Kyran Downes
I recently purchased a car from avenue cars, Cameron was friendly and helpful and provided a straight forward purchase with no pressure. I would definitely recommend this company
Jake Haddon
Went to the dealership looking for a friend and ended up buying a car for myself! Cameron is a brilliant guy, very professional and friendly.
Made what can sometimes be a pain a very smooth and enjoyable process.
I will definitely be returning for the misses and recommending to friends and family.

Thank you again
Justin Wooff
Viewed and purchased car on the same day. Absolutely amazing service from Cameron, looked after my wife and myself from start to finish. A pleasure doing business with you. Many thanks
Christopher Breeze
Excellent customer service from Cameron. Highly recommend, excellent service from start to finish.
M Ashton
Very professional, fair, very friendly to deal with and wonderfully efficient. I'm delighted with my purchace and part-ex, Andrew and his team went the extra mile to accommodate me when I needed to travel some distance to look at the car they had for me. Very happy to recommend, 5* service from start to finish.
Liam Preston
Recently purchased a car from Avenue Cars. Cameron was very professional and wasn't pushy at all. Cameron was very laid back and advised that I need to make sure the car was right for me. After a couple of days of having the car I noticed the stop/start wasn't working, I contacted Cameron and he asked if I was able to take it to the garage they use which I done, battery replaced and all working fine now. Top quality service, no pushing into buying a car, 100% recommended. Thank you Cameron and the team at Avenue Cars!
Andrew Kennedy
Good quality cars at reasonable prices.
Even when we had an issue with the car it was fixed under warranty at a garage local to me. Cameron has stayed in contact while we waited for the SD card for the sat nav. All together a very positive experience. Would highly recommend.
Lucy
Brilliant car dealership, can't fault it. Cameron dealt with the sale of my new car, what a lovely man.
Ali P
A pleasure to do business with Avenue. Cameron gave my mother time and consideration when helping her choose a new car. Professional, patient and efficient.
Sue & Bob Clare
We recently purchased a car from Avenue Cars and cannot express enough what a wonderful, refreshing experience it was. From start to finish the service both during and after sale was just excellent. Cam went above and beyond and was a pleasure to deal with. We highly recommend this company and would not hesitate to come back to in the future.
Nazzareno Daddario
Good quality cars professional service
philip cartwright
I'd like to share my experience of purchasing a vehicle from Avenue Cars of Gloucester.
From day 1, I dealt with Cameron who I found to be extremely pleasant, efficient and easy to get on with. He always called back when he said he would. Commercially there was no endless haggling, a mutually acceptable agreement was reached very quickly. What I enjoyed the most was the fun we had during the process and exchange of banter. If you find the vehicle you want with these guys head straight to them, you will not be disappointed - 12 out of 10 ! Good work guys !
Alex Lee
Fantastic selling car experience with Cam at Avenue Cars Couldn't recommend higher. Very professional and very fair price in a well appointed show room. The whole process was very easy and they were happy to help. Even offered us a lift home!
Jenna Clark
Just sold my car with Avenue Cars and had a fantastic experience. The whole process was so painless and straightforward, and Cam was amazing! Thank you guys so much for giving us a very fair price for the car and for making it so simple and easy to sell it. Also a beautiful showroom to wait in and Cam even offered us a lift home after selling. Great service from start to finish, 10/10 would recommend coming here whether you're buying or selling!
Ruth Campbell-Reeves
Absolutely amazing service, so supportive all the way. Will definitely use again but hopefully not for a number of years. Loving my new car, really good on fuel, amazingly detailed as well. Thank you Cameron for all your help.
mark Davies
Purchased a seat Alhambra from this garage without seeing it apart from photos very good to deal with put a deposit down finance was straight forward all done quickly I picked car up on Saturday morning was given the opportunity to test drive was shown car which was amacalate car came with 6 months warranty drove back to Wales lovely car really pleased Definitely would buy from this garage Highley Recommend even put fuel in car can't fault them I have my own taxi business wouldn't buy from anybody will definitely be dealing with this garage again in future .camron was an absolute gentleman from start to finish, could tell from the moment i walked into garage that it was a great decision to buy car without haven't driven it or seen it , thanks again Cameron you went above and beyond thanks mark Davies
rick crompton
After seeing a car that met our requirements, we went down to view it at Avenue Cars.

The car look looked in good condition with just a few marks that had been highlighted. We waiting until the salesman had finished with a customer and asked about the car, the marks and the general history.

Cameron introduced himself and was very knowledgeable and was able to answer our questions without being pushy or us feeling like he was trying to get a sale, not your usual car salesman persona.

The marks had been highlighted to be sorted out the coming week, it had been MOT'd a few days earlier and it had a full service history.

We asked if we could take it for a test drive, thinking Cameron would come along, but just leaving a driving licence and our car keys, we were able to give the car a good 30 mins out on the road.

Having returned to the garage we were sold, and Camerson was great, going through all the paperwork on the car, explaining exactly what work would be carried out before we picked it up the following Saturday. He gave us his card and said that if we had any questions then to give him a call.

We arrived early to pick up the car and it was immaculate, all the work had been done to a high standard and the service we received from Cameron was both professional, friendly and helpful.

We would definitely not hesitate to purchase a vehicle from Avenue Cars again.
Paul Thomas
The staff were great as I was buying a first car for my son, they answered all my questions which was really helpful. The car was immaculate inside and out. My son is over the moon. Andrew and the team made what can be a difficult experience a very pleasant one. I would definitely recommend Avenue Cars.
andy brooke
Wanted to trade in my car and purchase a new one. Cameron was very helpful with the whole process and provided a very good customer service! Would highly recommend if looking for a new car
Jane Ball
We recently bought our car from them which we are really pleased with. What a fabulous company to deal with from start to finish. We initially dealt with Nick and Cam who were both lovely, but I have to admit the whole team are exceptional. The purchase was very easy and they couldn't do enough for us. We would definitely deal with them again and would highly recommend them to anyone.
francesca jarvis
Very professional and friendly service. The car I bought was a great price too. Cant recommend highly enough
Kayt Shayle
Well where do I start!!

I found the exact car I wanted online on the avenue cats website and called up to make arrangements to go and view.

From start to finish Cameron was amazing!
Communication was exceptional I have never bought a car with that much ease!

Really beautiful showroom and forecourt is immaculate, even the tea was made great!

Really professional,friendly and top quality, love my car and I had the best experience buying it!

I will hands down use them again fory next car!!
Martin Johnson
Thanks to Cameron at Avenue cars. He helpful and very friendly, they made the whole process stress free and I had a lovely drive home in my new car,I would certainly recommend Avenue cars.
Jack Simms
I had the pleasure of buying a car this morning from a lovely young man called Cameron, 10/10 for customer service, 10/10 for the car purchased, all my questions answered with a beautiful smile, il be heading back to buy a car in the future!!
Ally Wright
What a wonderful car dealership, we dealt with Cam who is just lovely, no hard sell, no pushing of extras just a genuine nice guy wanting to get a fair deal for his customers. We part exchanged and were happy with what we were offered. Smooth sailing from start to finish with clear, open and very friendly communication. Couldn't recommend this place enough. We'll be back next time we're looking for a change.
Humpo Johnson
We've just been and collected a lovely new car from Cam at Avenue Cars. We only started looking at cars on Sunday and by Thursday we're driving away in our new car. Very considerate and speedy service. Overall fantastic service from start to finish and I didn't get told off for touching buttons I shouldn't!!! Would 100% recommend. Thank you Cam and Avenue Cars, 5 stars from us.
Emily Rogers
I bought a car today and I just had to leave a review straight away! Cam was our salesman and he was so helpful and thorough throughout. Really fair with part exchanging my old car and made the whole process stress free and smooth. He was also really professional and friendly and a lovely guy who didn't put on any pressure whilst we were browsing the car. Genuinely would recommend to anyone and I love my new Toyota! Thanks so much!
Amy Lees
Had the best experience whilst buying my new car from Andrew and I can highly recommend Avenue Cars. Being in the trade myself Andrew did everything he could to make it a stress free and delightful experience with lots of different options. Thank you Avenue Cars!
R A
My family and I had a great experience at Avenue Cars, led by Cameron. His authentic, pressure-free assistance and good humour made the entire process enjoyable.

Despite travelling from afar, Avenue Cars provided support throughout, from enquiry to post-purchase help.

These days, there are negative perceptions about buying cars from dealerships, but Avenue Cars offered genuine support at every stage. Highly recommended for a pleasant car-buying journey that's worth the trip.
Hollie Blunt
An easy and friendly experience buying and part exchanging a car with Avenue Cars. They were knowledgeable about their cars, offered a generous part exchange and went out of their way to ensure the process was smooth. When I had additional queries post purchase they were quick to resolve them and identify workable solutions. We would recommend buying a car from Avenue Cars with confidence. Thank you to the whole team for excellent customer service and genuinely caring for your customers.
Gemma Bolton
5* + I can't recommend them enough. Whatever can be done to make buying a car easier and completely flawless they went out of their way to do it. I've had the car for a couple days now and it's stunning.
The guys were completely honest and helpful, really friendly. I would recommend looking for your next car with them.
Thank you so much for all of your help!
C Ho
Thank you to Tracy, Andrew, and Lance for taking care of us from before the sale to after. We love the car and are grateful for the excellent and upstanding customer service from the entire team. This is a dealership you can trust and work with in all aspects.
Denise Wildgoose
Very quick easy going though the paperwork lovely gentleman very nice went through everything definitely go back my name Denise pilsworth
Dmitry Osipchuk
Having recently purchased a Golf SV from Avenue Cars I can't recommend them enough as a reliable and friendly garage! After visiting several dealerships around the Midlands area I thought I would give them a try as I was getting very low offers for my part exchange and overall service just wasn't that great. As soon as I arrived at Avenue I was greeted by Cameron who let me look over and inspect the vehicle in my own time and was a pleasure to deal with, the entire purchase process was super easy, no pressure and I had a great offer on my part exchange. (There was even time for a coffee and chat before I made my way back home).

When I got the car home there were a few issues unfortunately but Cameron was super helpful, polite and quick in getting these sorted ASAP and I was soon back on the road. Again couldn't recommend them enough and thanks for the great service!
Stefan Frontczak
We bought a car from Avenue Cars recently. Cameron was our sales person and throughout was excellent. He was helpful, knowledgeable and very friendly. The actual deal was extremely fair and the car was prepared to a very high and pleasing standard on collection. Cameron made the whole experience a breeze, from part exchanging our car to sorting out the paperwork, warranty and road tax. This was the most easy and stress-free car purchase we have experienced. Based on our experience, we would certainly recommend Avenue Cars without a doubt.
Kara B
Apologies for the lateness in my review but I've been far too busy enjoying my new Golf! Highly recommend buying from Avenue. So glad I followed my gut instinct having only seen the car on the website. Lovely bunch of people and huge Thankyou to Cam for making the purchase and collection so smooth. Well worth the 40 minute trip to collect. I also love how the company are involved with the local rugby club and charities. I'll be back for a Bentley when I win the euro millions!
Matthew Hartley
Great service from the gents at Avenue Cars. A pleasure to deal with from start to finish offering fair value for money too!
Connor Hanning
Today I picked up my new car from Avenue Cars, and I couldn't be happier with the experience! The team here went above and beyond to ensure everything went smoothly and they made the process seamless. I highly recommend Avenue Cars to anyone in search of quick and effortless service and a quality car!
seany D
Very quick turn over, friendly, love my new golf
Samantha Jane
My first time going to a dealership and getting a vehicle,
Which as you know can be nerve wracking,
However, I would highly recommend Avenue cars Birdwood,
These are genuine people that want you to make the best decision for yourself no matter the outcome,
and they will support you in anyway they can, customer service is what sells the vehicle and they were fantastic,
Me and my family know we made the right decision going here.
a BIG thankyou to Lance and the team
Andrew Grossett (Hench1980)
Lance made my car purchasing experience comfortable and easy. Absolutely recommend them to anyone looking for a car
Tanya Morris
Bought bmw 640d here and pretty good price, not had a problem at all and well pleased with car. Very polite, helpful and not at all pushy. Kindly allowed me to leave old car for few days as wanted to take new one away of course! Couldnt recommend them highly enough!
Joe Mulford
Bought a VW Golf around 9 months ago. Faultless service, was given a good part-ex deal with my previous car and efficient/quick pick up of the new car. No complaints at all!
Jennifer Chillari
Thank you Andrew for a stress free experience purchasing a great car. Andrew was the best person we dealt with whilst looking for a car. He wasn't at all pushy and was very honest, knowledgeable and helpful. The process was made so simple and we felt at ease the whole time. We are really happy with the car we got and felt we got a great deal
Tom Stolliday
Bought my Audi from Avenue cars and it's superb. Very professional and honest dealership and an all round top experience
Will Jones
Very friendly and helpful as always
josie perry
They purchased my Toyota Aygo for the best price. Excellent service and easy to deal with. Would recommend.
Aldo Speroni
Highly professional and trustworthy dealer. Really nice guys too - very happy and would use again!
Philip Cole
Great experience really knowledgeable and friendly staff
Darren Armitage
Bought our Skoda kodiaq from Andrew , very helpfull , car was very clean & done a tiny little repair we asked to do without any problems
Thank you Andrew
Anna Podyma
I recommend this place, we are very pleased with our car. Nice professional service, thank you Andrew.
William Durston
This dealer always has plenty of vehicles in stock, with price points to suit everyone, cars are always clean examples with documented history & well equipped with factory fitted extras.

Graham is always happy to help, and nothing is too much, very laid back approach, which is confidence inspiring and only enhances the car buying experience, super friendly, super knowledgeable, I cannot recommend them highly enough!